By putting down the informal processes of managers, discouraging commitment in favor of calculation and when acting as watchdogs of the "correct" practices, they promote the conflict between line & staff

I'm going to encourage you a little, to help you get started. :)

I am going to encourage you a little, to help you get started :)
Since you looked us up and read the site enthousiastically, I would like to offer you a big discount.