BP&IM:
Detailed procedures for error handling and problem resolution
Precise definition of contact persons and escalation paths
tight integration of the customers support organization
Alert Dashboard providing Bus. Process oriented overview:
1. trigger alert overview of bus.proc.step
2. Monitoring sessions with detailed info in the step related check
3. expert monitors directly linked in satellite systems

I'm going to encourage you a little, to help you get started. :)

I am going to encourage you a little, to help you get started :)
Since you looked us up and read the site enthousiastically, I would like to offer you a big discount.