2. Acquire expertise

People may learn when there is accurate and immediate feedback but not always.

Experience = repeated feedback ? expertise

Experience without expertise can be dangerous (when used in different contexts and when the environment changes, because it can lead to overconfidence) and cannot be transferred to others. Transferability is one of the benefits of strategic conceptualization.

Expertise = understanding something, conceptualize what’s going on.

  • Strategic conceptualization of decision-making process
  • Require constant monitoring and awareness

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